Strapp Ford is a highly respected company within the community. Although people’s expectations are always altering, the one thing that remains constant is the insistence on good customer service.

Strapp Ford has been awarded Ford Dealer of the Year eight times. This award represents the level of commitment and customer service excellence enjoyed by our customers when visiting our dealership. We have also had the honour of receiving the prestigious President’s Award. Ford Motor Company recognizes the importance of superior customer satisfaction, with the President’s Award being the highest honour attainable by Ford Australia Dealerships. This award is a symbol of excellence and recognition of outstanding achievement earned by a select few.

Strapp Ford has been ranked by Ford Motor Company as among the top 1 percent of Ford Dealerships Worldwide. Sustained by this ongoing success, Strapp Ford will continue to be at the forefront of exceptional customer service and continue to modify and expand our procedures to meet changing attitudes in the community.

Outstanding customer service

At Strapp Ford, our number one goal is to provide outstanding customer service. Our consultants are constantly being updated with the latest Authorised Ford training by state of the art satellite interactive broadcasts. From the initial point of introduction, all the way through to the delivery of your new car, we will endeavor to make your experience a pleasant one.

Careers

As a progressive and growing business, we have a regular demand for talented sales personnel, parts interpreters and qualified automotive trade people, in particular:

• Sales cadets
• Retail & Fleet sales
• Used car sales
• Motor mechanics
• Apprentice motor mechanics

As an employer with a demonstrated commitment to equal employment opportunity, we actively encourage applications from both men and women, and are keen to encourage more female applicants into the non-traditional sales and trade related roles.

General enquiries regarding employment opportunities may be directed to employment@strappford.com.au or in writing to:

Employment Opportinities
General Manager
Strapp Ford
PO Box 410
Doncaster VIC 3108

Sponsorship

Strapp Ford is proud to sponsor the following organisations:

• Camp Quality
• The Shane Warne Foundation
• Donvale Bowling Club
• Donvale Football Club
• Waverley Basketball Association (Waverley Falcons)

AAA Rating Customer Satisfaction

Is a recognition program from the Ford Motor Company. This program recognizes a dealership which attains the highest possible rating in Customer Satisfaction for Sales and Service. It is based on a culture that encourages our customers to recommend our business to their family and friends.

Privacy Policy

Strapp Ford is committed to responsible privacy practices and to complying with the national Privacy Principles contained in the privacy Act (Cth).

Except where the information which Strapp Ford holds is exempt under the Privacy Act (such as employee information containing in Strapp Ford’s employment records), individuals may access the personal information which Strapp Ford holds about them.

Generally, Strapp Ford holds personal information about its customers for the purpose of notifying them about field service actions, for example, recalls, and scheduled servicing, and for customers to obtain warranties or requested additional services from Strapp Ford.

Please contact the Strapp Ford Customer Relations Manager on (03) 8848 1222 if you would like more information regarding Strapp Ford’s commitment to privacy or its management of personal information.